Property Manager – Holyoke, MA


  • Responsible for the day to day operations of the property.
  • Responsibilities include; staff supervision, maintaining occupancy and corresponding    waitlist.
  • Financial oversight to include monthly rent collections and operating within the property’s owner approved budget


  • Responsible for supervising all site staffs daily responsibilities and overseeing the operations of the site.
  • Performs all required verifications to determine the qualification and rental amount for each resident/household.
  • Prepare rent reconciliation on a monthly basis.  Complete and submit monthly vouchers to HUD for subsidy payment.
  • Provide guidance and leadership to assigned site-staff.
  • Assist maintenance department in coordinating apartment inspections, painting program, extermination program, re-carpeting program, and daily work orders.
  • Assist in budget preparation and monitoring of building expenses to stay within budget.
  • Inspect apartments upon move outs and move ins and report any discrepancies.
  • Follow up on delinquency reports and send to supervisor for appropriate action.
  • Maintain and update property waitlist in accordance with HUD guidelines.
  • Assist assigned Resident Service Coordinator with resident activities to include meetings, holiday parties, social functions etc. Also assist RSC with designing, implementing, and maintaining a resident retention program(s).
  • Prepare for and assist for any State Agency reviews such as annual AMR or MOR.  Assist in preparation for any HUD REAC inspections.
  • Prepare assigned weekly and monthly reports and forward to appropriate Senior Staff members.
  • Always display a professional appearance and maintain a positive attitude.
  • Consistent and reliable attendance.
  • Occupancy – Maintain occupancy at established levels as directed by the management of Appleton Corporation.
  • Assist Marketing Director with completing marketing plans as requested
  • Shopping local competitors, be familiar with the target market
  • Ensure that established sales/leasing techniques and methods are used effectively and by all staff members
  • All management staff will follow the following guidelines
  • Meet, greet, and interview prospective residents in a professional manner
  • Show available units when open
  • Accept rental applications for review and approval within Fair Housing Regulations
  • Provide new residents with an orientation to the residential guidelines of the apartment community.
  • Hold weekly staff meetings.
  • Adhere and operate within all Fair Housing Guidelines.
  • Prepare reports of cash receipts, rent rolls, aged tenant receivables, A/R summaries, security deposit recaps, move ins, move outs, certifications, and re-certifications.


  • Knowledge of typing, basic bookkeeping, and computerized accounting systems, as well as standard office procedures.
  • Knowledge of Microsoft Office & familiarity with on-site property management software
  • Equivalent to high school plus broad ongoing specialized training in HUD and State and Fair Housing regulations.


  • Two years’ experience in related field with Section 8 and Fair Housing requir
  • Bi-lingual required.
  • Prior supervisory experience preferred.


  • Provide a high level of service for both external and internal customers and clients
  • Exhibit a spirit of teamwork
  • Contribute ideas for department success

The O’Connell Companies offers a competitive salary & excellent benefits including health, dental, vision, life insurance and a 401(k) plan.   EOE.  Please send cover letter and resume to: